Frequently Asked Questions
Everything you need to know about your Martinez Tool Co. order.
What is your shipping policy?
We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days within the continental United States, while international shipping varies by destination.
How can I return or exchange an item?
We accept returns and exchanges on unworn, unwashed items with original tags within 30 days of purchase. Simply visit our online portal to generate a return shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Affirm and Klarna.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey in real-time.
Are your materials sustainably sourced?
Yes, Martinez Tool Co. is committed to ethical fashion. We use organic cotton and recycled materials in our signature apparel lines to ensure high quality with a lower environmental impact.
Do you offer a size guide?
Absolutely. You can find a detailed size chart on every product page to help you find the perfect fit before placing your order.